How can I book a car rental in Dubai?
You can book a car rental through multiple channels:
- WhatsApp: Send us a message at +971506079952
- Online Form: Fill out our booking form on the website
- Phone: Call us directly at +971506079952
- Walk-in: Visit our office in Business Bay, Dubai
We're available 24/7 to assist you with your booking.
What documents do I need to rent a car in Dubai?
Required documents for car rental in Dubai:
- Valid Driving License: UAE license, GCC license, or International Driving Permit
- Passport: Original passport with UAE entry stamp
- Credit Card: Valid credit card in the driver's name
- Emirates ID: For UAE residents
Tourist visitors need an International Driving Permit along with their home country license.
Do I need to pay a deposit to rent a car?
No cash deposit required! Dubai Cars offers car rental without deposit for most vehicles.
Instead of a cash deposit, we use:
- Credit card authorization (hold on your card)
- The hold amount varies by car category (AED 1,000 - 5,000)
- Hold is released within 7-14 days after car return
- No actual charge unless there are damages or violations
What are your rental rates and what's included?
Our rental rates start from AED 70/day for economy cars. Included in the price:
- Basic insurance coverage
- Free delivery within Dubai (selected areas)
- 24/7 roadside assistance
- Unlimited mileage (for daily rentals)
- GPS navigation system
Additional costs: Fuel, Salik (toll), traffic fines, and optional extras.
What insurance coverage is provided?
Basic Insurance (Included):
- Third-party liability coverage
- Basic accident coverage
- Theft protection
Comprehensive Insurance (Optional):
- Full damage coverage
- Zero excess/deductible
- Personal accident insurance
- Additional AED 25-50/day depending on car category
Do you provide free delivery and pickup?
Yes! We provide free delivery and pickup service:
- Free delivery areas: Dubai Marina, Downtown Dubai, Business Bay, JBR, DIFC
- Airport delivery: Available with additional charges (AED 50-100)
- Hotel delivery: Free to most 4-5 star hotels in Dubai
- Timing: Available 24/7 including weekends
Delivery outside Dubai may incur additional charges.
What is the minimum age to rent a car in Dubai?
Minimum age requirements:
- Economy cars: 21 years old
- Luxury cars: 25 years old
- Sports cars: 25 years old with 2+ years driving experience
Young driver surcharge may apply for drivers under 25 years.
What is your fuel policy?
We follow a "Full to Full" fuel policy:
- Car is delivered with a full tank
- Return the car with a full tank
- If returned with less fuel, refueling charges apply
- Refueling charges: AED 3-4 per liter + service fee
We recommend refueling at the nearest petrol station before returning the car.
Can I cancel or modify my booking?
Cancellation Policy:
- Free cancellation: Up to 24 hours before pickup
- Late cancellation: 50% charge if cancelled within 24 hours
- No-show: Full day charge applies
Modifications: Changes to dates, car type, or pickup location are free if made 24+ hours in advance.
Do you offer monthly car rental packages?
Yes! We offer attractive monthly rental packages:
- Economy cars: Starting from AED 1,800/month
- Luxury cars: Starting from AED 8,000/month
- Includes: Insurance, maintenance, 24/7 support
- Flexible terms: 1-12 months contracts available
- Mileage: 3,000 km/month included
Perfect for residents, long-term visitors, and business travelers.
What happens if I get a traffic fine?
Traffic fine policy:
- Customer is responsible for all traffic violations
- Fines are charged to your credit card after verification
- Administrative fee: AED 50 per fine
- We provide fine details and photos when available
- Payment must be made within 30 days
We recommend following all traffic rules and speed limits to avoid fines.
Can tourists drive in Dubai with their home country license?
License requirements for tourists:
- International Driving Permit (IDP): Required along with home country license
- Valid countries: Most countries are accepted with proper IDP
- GCC residents: Can use their GCC license directly
- Validity: License must be valid for at least 6 months
Get your IDP from your home country before traveling to Dubai.